Employee Counselling Services

Supporting you every step of the way

With many highly complex working environments in the UK, employee counselling is becoming an increasingly valuable asset for both employees and their companies. Providing workplace counselling for your staff can offer a range of benefits, including reducing employee presenteeism and absenteeism and increasing staff productivity and engagement.

Investing in your employee’s mental health and giving them the tools they need to improve their own mental and emotional well-being is paramount to achieving a happy, healthy workforce.

What is Employee Counselling?

Employee counselling, also known as workplace counselling, is a therapy process often provided through an employee assistance program to support employees’ mental health and emotional welfare. Through employee counselling, employees can identify and address some of the professional and personal issues they might be dealing with through the help of a counsellor.

At MCL, we can provide employee counselling in person, by phone or online. Our goal is to provide the employees with a secure environment to address everyday issues they might be dealing with and help them develop effective and practical coping strategies. We can also guide the employees in implementing the strategies when needed.

Our counselling services vary depending on the nature and needs of the person, but can include:

Person Centred Counselling

Person centred counselling helps the client to find their own answers and direction, with the counsellor helping the client to understand how they interact with the world and how to develop a greater sense of self awareness in a safe environment. This non-directive, validating process promotes self-discovery, empowers the client and facilitates positive change.

Cognitive Behavioural Therapy (CBT)

CBT is a form of psychotherapy that focuses on how a person’s thoughts, beliefs, and attitudes affect their feelings and behaviours. CBT challenges negative thought behaviour patterns and helps the individual replace them with alternative positive ones. Clients will receive homework to do with this type of therapy, and their counsellor will help them learn how to identify and change destructive or disturbing thought patterns that have a negative influence on behaviour and emotions.

Eye Movement Desensitisation And Reprocessing (EMDR)

EMDR is a psychotherapy treatment designed to alleviate any distress that has been caused by a traumatic experience. It has been shown to be effective in treating anxiety disorders as well as depression and is compatible with other types of therapy. Since discussing the details of a traumatic experience is not required in EMDR sessions, the anxiety associated with confronting and revealing those details may be alleviated.

Brief Solution Focused Therapy (BSFT)

BSFT concentrates on finding solutions in the present time and exploring the client’s hope for the future to find faster resolutions to their problems. It is future focussed and goal directed, placing importance on discussing solutions rather than problems brought into the session by the client.

Gestalt Therapy

Gestalt therapy places a lot of emphasis on self-awareness, non-verbal and body language, here-and-now behaviour and the potential for positive change. It helps the client focus on the present and understand what is going on currently, rather than what they perceive to be occurring based on past experiences. The client will be encouraged to accept responsibility for their actions, decisions and feelings.

Humanistic Integrative Psychotherapy

Humanistic integrative psychotherapy is centred around the relationship between the therapist and client. Both the client and the counsellor are actively engaged in shaping the processes of assessing the client’s problems or issues, working out what will happen in therapy and evaluating the outcomes. This approach stresses the importance of the client’s capacities for self-regulation, self-actualisation, responsibility and choice, which underpin the process of change.

Why Use Our Employee Counselling?

Employee counselling services are provided as part of the EAP. Working with the right EAP provider ensures you give your employees the best support to help them work through their challenges and maintain or improve their productivity.

Some of the reasons you should opt to work with MCL for employee counselling services;

We offer a broad range of services

We understand the challenges employees face at a professional and personal level vary, and they have different solutions. That’s why we work with a highly qualified team of qualified and specialised counsellors who can help employees work through their stressors with the proper professional support.

Our counselling services vary depending on the nature and needs of the person but can include;

  • Person centred counselling
  • Cognitive behavioural therapy (CBT)
  • Eye movement desensitisation and reprocessing (EMDR) (additional service)
  • Brief solution-focused therapy (BSFT)
  • Gestalt Therapy
  • Humanistic integrative psychotherapy

Customised approach to employee counselling

We understand that the implementation of each type of counselling may be different dependent on the employee. That is why we always take a customised approach to employee welfare and tailor our approach to the specific needs of our employees. We believe no two people are the same; therefore, our approach to counselling is always customised to the needs of every person we work with.

Over 20 years of experience

We have over 20 years of experience offering health and wellbeing services. Although the health and wellness scene constantly changes, we have experience in almost every situation and understand how to handle different scenarios. Over time, we have perfected our services and delivered in the world’s most diverse and challenging work environments. We rely on this experience to provide your employees with the best counselling and support to help them thrive despite their challenges.

Proven results

We are tried, tested and proven. We’ve worked with some of the largest employers in the UK and delivered exceptional results to their teams. Our approach to promoting and maintaining your workforce’s highest degree of physical, mental and social well-being delivers positive results that help your employees feel happier and more productive at their place of employment.

Benefits of Employee Counselling

Employee counselling has many benefits to the employee and employer, including;

Increased productivity and performance  

Stress can negatively impact the employees’ productivity and performance. Access to employee counselling can help employees find solutions to their troubling issues, helping them remain calm, relaxed and in a better state of mind. As a result, employees remain productive, perform better, and are more present in the workplace.

Increases employee job satisfaction

Any employer wants their employees to be happy where they are. With employee counselling, employees have a solution to personal and professional challenges, making them feel cared for and valued. Consequently, their overall job satisfaction level also increases.

Promotes employees’ overall mental health and wellness

Employees’ mental health and wellness are crucial in the workplace and general lives. The program gives them the courage to discuss mental health issues and fight the stigma that comes with it.

Employee Counselling FAQs

Q: How is the counselling offered?

We can offer employee counselling through several channels, including face-to-face, telephone or online. This can be agreed upon depending on the employee’s preference.

Q: Is there support for managers?

Yes, our employee counselling covers all levels of employees, including managers. We provide workshops and guides to help employees understand how to take full advantage of the service.

Q: Are records confidential?

Yes, calls and counselling sessions are confidential and adhere to the strictest data protection standards. Our counsellors are BACP certified and follow all the BACP guidelines.

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