We take care of millions of people in all work sectors, across the UK, by removing barriers to accessible, holistic health and wellbeing support.
Class leading support for you and your people. Including the ability to book counselling support privately and discreetly in under 1 minute with our app.
Our EAP services have a 98% staff engagement rate.
Your Employee Assistance Programme
The App
Your teams receive our bespoke EAP app as standard
- Access counselling easily & quickly
- Access our health & wellbeing hub
- Nutritional information created by nutritionists
- Fitness & yoga programmes
- Mindfulness guides
Counselling
Here are just some of the ways our counselling is best in class.
- 100% confidential support and counselling
- Counselling support by BACP certified counsellors
- Specialist onsite trauma counselling
- Book a face to face session in under 1 minute!
- No referrals needed!
- SFBT (Solution focused brief therapy)
Supporting your people
Here is just a small example of where we can support your people.
- Money troubles & debt management
- Anxiety & stress
- Depression
- Bereavement & loss
- Family support
- Divorce counselling
- Legal information helpline
Supporting you
Some of the ways our tailored EAP support helps your organisation.
- Reduce absenteeism
- Improve the absence management process
- Boost productivity
- Critical incident support
- Onsite wellness days
- EAPA registered
EAP Provider
We support companies of all sizes, both public and private with tailored employee assistance programmes. Our fully accredited counsellors and specialists operate 24/7, UK wide and can deliver:
Employee absenteeism reduced by 36% after accessing Health Connect counselling services
Male employee engagement increased with the online counselling service by 62%
98% of employees said they would recommend the service to a work colleague
What clients say
Dawn – Midlothian council
James Hutton Institute
Optimity
Peter Buchan (Occupational H&S Lead)
We started working with MCL Medics in October 2021 and are delighted with the level of service provided. The fact staff can access the service via an App is of huge benefit, particularly given the diverse and dispersed nature of our workforce. Their monthly bulletins are extremely informative and the level of customer service is outstanding.
Dawn – Midlothian council
We have recently moved to using MCL EAP after a number of years with another provider. We have found the service provided to be of the highest order and the app available makes it a lot easier for employees to access the services and the response times are very impressive. MCL have gone over and beyond for us and we have fostered great working relations.
James Hutton Institute
We decided to start with an EAP in our company to give extra support to our staff members. Sometimes, personal problems can generate a big impact on our work performance, and being part of the human side of the business I needed to go the extra mile and find a way to improve the quality on the life-work balance of my colleagues.
I found MCL-Medics (among others) through a search engine and their package was the most attractive of all.
From the beginning, Dr Michelle and her team have been extremely efficient on every aspect of their plan and they count with a fantastic and very competent group of professionals offering great physical and psychological care.
I will definitely renew the contract for another year when the time comes and I look forward to see any other projects and services that they come up with and I can implement in our company
Optimity
“MCL Medics have been providing effective occupational health services, including health surveillance, to Premier Oil for over 5 years – both onshore and offshore. Their health surveillance provision is a collaborative approach to ensure we are caring for our employees and meeting our legal obligations.
They have an excellent team which has an extensive knowledge of how the hazards created in our working environment impact on our workers’ health and support the implementation of a robust health surveillance cycle.”
Peter Buchan (Occupational H&S Lead)
Case Studies
Working in partnership with you
Free Guide
Just starting on your employee health and wellbeing journey? Download our free guide for staff which includes:
- 7 steps to mindfulness for a better work environment.
- Anxiety management and dealing with panic attacks
- Mindfulness meditation
- Workstation setup
- Workstation exercises
An Occupational Health Service will also provide educational and training programs to raise awareness of occupational health issues within the organisation and among the employees. These may include stress management and manual handling, among other topics relevant to your industry.
Media
Here’s a selection of news, things of interest and our recent achievements.
About MCL Medics
Find out more about who we are, our team, its experience and our core values.
Richard O’Donnell
Chief Executive Officer
Collaboration
Working in partnership towards a common goal
Openness
Open and transparent in everything we do
Recognition
Recognise and reward performance
Excellence
Persistent commitment to exceed expectations
How can we help you?
Removing all the barriers to access
Employee Assistance Programme
We’re an established, experienced and trusted EAPA approved EAP provider. We have an impeccable 20 years of experience delivering Employee Assistance Programmes.
Over the last 20 years we’ve supported 24/7 companies small, medium and large across all industry sectors including the public sector. We also provide Occupational Health Services UK wide which significantly compliments our employee assistance programme.
We are immensely proud of our amazing dedicated Employee Assistance Programme specialist teams. Everyday we support millions of employees around the clock through the Employee Assistance Programme. We’ve made it our mission to offer an interactive and proactive Employee Assistance Programme. We also provide Mental Heath First Aid Training courses which empowers trained employees to promote early engagement with the Employee Assistance Programme.
What is the Employee Assistance Programme?
An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counselling and referrals to employees with work-related or personal mental health or stress-related problems that could significantly impact their job performance.
Investing in an EAP is one of the best workplace benefits an employer could have for their employees.
Our EAP services help address a wide range of complex issues that affect the emotional and mental well-being of the employees, including;
- Anxiety
- Stress and burnout
- Work related stress
- Interpersonal Conflict
- Self-esteem problems
- Relationship and family
- Critical incidents
- Traumatic incidents Trauma counselling
- Bereavement
- Money troubles and debt management
- Depression
- Legal information helpline
- Marital problems
Our EAP counsellors can also work in a consultative role with managers and employees to address organisational needs and challenges and assess the readiness of employees for deployment in various duties.
While an employee assessment program primarily focuses on the employees, the benefits extend out to the organisation, making it symbiotic and beneficial to all.
Our EAP aims to provide timely intervention and support for a wide range of issues that employees face. With our customised approach, we can tailor solutions to fit the business and a specific employee for the best possible outcome.
Why Use Our EAP Counselling?
Anxiety, stress and other mental and emotional well-being issues are rampant in today’s workplace. Unchecked, these imbalances can impact the performance of employees in the workplace and even lead to missed work, which, for the business, means lost revenue and reduced productivity.
Companies looking to get the best out of their employees add EAPs to their benefits package. These programs help employees manage anxiety in any form, which benefits the company as a whole. For example, the employee may feel more support just by having these offerings available, which can help to motivate them and improve their productivity.
Some of the reasons you should use our Employee Assistance Program include;
Supporting employee wellness
Our EAP doesn’t just help employees cope with personal and workplace stress. It is also there to support your employees through significant life and career events, providing a valuable resource that helps them navigate the various stressors without letting work suffer.
Tailored service at scale
Besides taking care of millions of workers in different sectors, we take the time to tailor our services to the sector and the employees we are working with. We understand each person has different needs and also the value of that personal touch. We remove barriers to accessible, holistic health and wellbeing support to provide the best care and counselling to our employees.
24/7 Support
You get round-the-clock support for you and your people. You can book counselling support privately and discreetly in under a minute with our app and speak to a professional any time of the day or night. This means we are just a phone call away whenever you need us.
Benefits of the Employee Assistance Program
Our EAP provides numerous benefits for you and your employees, such as;
Increase productivity and performance in the workplace
Health employees are productive employees. Studies have shown that companies with EAPs have reduced absenteeism and workplace distress. When employees are engaged at work, they are more productive. The EAP can also help facilitate collaboration with co-workers to reduce burnout and increase output.
Reduced absenteeism
EAPs help reduce absenteeism by addressing underlying mental health concerns and providing strategies for managing work-related stress. Employees can resolve personal or mental health issues privately and confidentially through the EAP.
Enhanced employee retention
Identifying and recruiting new employees is a costly venture. Most companies would instead retain their best of the best, and an EAP can help with that. EAPs contribute to higher employee retention rates because the employees feel supported and valued by the organisation. Additionally, the EAP can help improve workplace morale and culture.
Employee Assistance Program FAQs
Q: Are EAP services confidential?
Yes. Records of all services are kept private and unavailable to employers or others without the employee’s written consent.
Q: What are the qualifications of your EAP counsellors?
Our counsellors are BACP accredited or working towards accreditation, and we are EAPA certified. We have thoroughly trained and experienced counsellors who offer solution-focused brief therapy.
Q: Is EAP available after business hours?
Yes, through our 24/7 phone support. You can call us when you have an urgent need or want to speak to someone immediately. We always have a trained counsellor ready to talk to you.