Who we are

Who We Are

MCL Medics has been delivering Occupational Health and EAP solutions across the UK since 1999. We are not a staffing agency that happened to add health services. Clinical governance runs through everything we do, from the board-level advice we give to the training programmes we deliver on the deck of an offshore platform.

We hold SEQOHS certification and EAPA accreditation, standards that matter to procurement teams and regulators alike. Our Occupational Health services span the public and private sectors, with particular depth in government, healthcare, construction, facilities management, transport, manufacturing and energy.

The organisations we partner with operate in complex, regulated environments where the quality of occupational health provision directly affects operational continuity, compliance posture, and workforce capability.

Service at a glance:

Established: 1999. Over 25 years of commercial Occupational Health experience.
Accreditations: SEQOHS certified, EAPA accredited.
Sectors: Energy, construction, government, healthcare, transport, manufacturing and more.
Approach: Clinically governed, partnership-led, commercially accountable.

Certifications & Accreditations

Our Mission

Help organisations manage health-related liability, reduce workforce risk, and meet their statutory obligations without second-guessing. We do this through evidence-based clinical practice and direct, commercially aware medical advice. The goal is sustainable attendance, capable employees, and resilient organisations that can demonstrate proper governance to regulators, auditors, and their own boards.

That mission hasn’t changed in over 25 years. What has changed is the complexity of the environment we operate in. Hybrid working has created new DSE and mental health challenges. The cost of sickness absence has risen sharply. Tribunal claims are more sophisticated. Regulatory expectations around wellbeing have expanded. We’ve evolved our service model to meet all of these pressures while maintaining the clinical rigour and commercial accountability that define how we work.

Our Values

Integrity, delivery, and accountability aren’t just words on a wall here. They shape how we run contracts. Governance is defined and auditable. Clinical leadership is named, not assumed. Quality assurance is continuous, and data security meets the standards our NHS and government clients demand.

We believe in straight talking. If we think your absence management process is contributing to the problem rather than solving it, we’ll tell you. If a management referral raises concerns that require a different type of assessment, we’ll advise you before proceeding. Our clinicians are encouraged to give you the honest answer, even when it’s not the comfortable one. That directness is part of the value we bring.

Accountability works both ways. We set contractual KPIs and we meet them — 98% across our client base year after year. When something needs improving, we own it, fix it, and report back. That transparency is why relationships with our clients tend to last. Some of our contracts have been running continuously for fifteen years or more.

Why MCL

What we’re good at

We specialise in tailored Occupational Health and corporate wellbeing programmes. Your service is built around your sector, your regulations, and your specific operational risks, not a generic product with your logo on it. A construction company with hundreds of employees exposed to noise and vibration needs a different service model from a financial services firm dealing primarily with stress and presenteeism. We understand both, and everything in between.

From absence management strategy to integrated EAP provision, we apply occupational health as a strategic management tool. Early intervention, reduced downtime, and sustainable workforce performance are the outcomes we measure ourselves against. When we talk about reducing sickness absence by 25%, that is not aspirational. It is what our data shows across live contracts, measured against pre-engagement baselines.

Our clinical team includes Occupational Health Physicians, specialist nurses, BACP-accredited counsellors, trauma therapists, and physiotherapists. They work within one governance framework, so the pathway from initial referral to treatment to return-to-work recommendation is seamless. You deal with one provider. Your employee receives one coherent clinical journey, not disconnected advice from three separate suppliers.

Our Promise

We work closely with every client to understand their operational challenges and commercial priorities. It’s how we keep the service relevant, responsive, and reliable. We commit to practical, dependable solutions and hold ourselves accountable when things need to change.

Every contract starts with a proper conversation about what you need and what success looks like. We agree KPIs that reflect your priorities, not generic metrics we’ve recycled from other clients. Reporting is regular, transparent, and designed to give your HR and procurement teams the management information they need to demonstrate value internally.

When problems arise, and in any long-term partnership they do, we deal with them directly. Our account management structure means you have a named point of contact who knows your organisation, your contract, and your expectations. Escalation routes are clear and response times are documented.

Innovation

Workplace compliance and workforce health do not stand still, and neither do we. Our services evolve to address emerging risks, whether that’s new legislation, changing work patterns, or technological advances in telemedicine and digital screening.

Our remote medical division has developed advanced telemedicine systems that allow offshore medics to transmit diagnostic-quality ECGs and clinical images in real time to our onshore physicians. Our digital pre-placement screening platform processes hundreds of new-starter assessments per month for high-volume employers. Our First Day Absence service uses nurse-led clinical triage to intervene on day one rather than waiting for traditional HR processes to catch up.

We apply practical innovation, not innovation for its own sake. Every new capability we develop is tested against a simple question: does this improve the clinical outcome or the commercial value for our clients? If it does not, we do not deploy it.

We live by our values

They define who we are

Collaboration

Working in partnership towards a common goal

Openness

Open and transparent in everything we do

Recognition

Recognise and reward performance

Excellence

Persistent commitment to exceed expectations

Senior Leadership Team

Richard O'Donnell

Chief Executive Officer

Carolyne Potter

Chief Financial Officer

Martin Hughes

Chief Commercial Officer

Andrew Bannister

Chief Technology Officer

Dr Lisa Harper

Medical Director of Occupational Health

Cheryl Carroll

Director of Occupational Health and Hygiene Advisory Services (Energy)

Lucy Taylor

Director of Nursing and Clinical Governance

Helen Connelly

Director of Occupational Health Client Services

Peter Stringfellow

Director of Remote Medical Services Operations

Dr Jeremy Richardson

Medical Director of Remote Medical Services

Dr David Cooper

Deputy Medical Director, Remote Medical Services

Claire Geldart

EAP Service Delivery Manager

Sector Experience

We’ve worked across virtually every regulated industry in the UK.

We've worked across virtually every regulated industry in the UK. Our sector list includes aviation, charities, construction, central and local government, higher education, energy and utilities, engineering, fisheries and marine, financial services, healthcare, hospitality, manufacturing, nuclear, renewables, transport, and telecoms.

That breadth matters. It means we understand the specific compliance requirements, risk profile, and operational culture of your sector before we walk through the door. A government department has different procurement expectations from a construction company. An offshore energy operator faces different clinical challenges from an NHS trust. We've navigated all of these environments for over two decades, and that accumulated expertise informs every conversation, every proposal, and every clinical decision.

Experience Across Sectors:

Aviation
Charities and Not-for-Profit Organisations
Construction
Central and Local Government

Higher Education
Energy and Utilities
Engineering and Technical Services
Fisheries and Marine
Financial and Insurance Services
Healthcare

Hospitality and Leisure
Manufacturing
Nuclear
Renewable Energy
Transport and Infrastructure
Telecommunications and Digital

FAQs

Yes. SEQOHS is the UK quality standard for Occupational Health services, independently audited to confirm clinical governance, data security, and service delivery standards. Our accreditation covers all OH services we deliver nationally. It’s the benchmark procurement teams look for and the standard regulators expect.

Our operations span the whole of the UK. We deliver through a national clinic network, onsite mobile units, and secure digital consultations. Our Remote Medical division operates from a dedicated centre in Aberdeen, providing 24/7 support to offshore and maritime operations.

Absolutely. We welcome prospective clients to see how we work. Whether that’s visiting our Aberdeen remote medical centre, meeting our clinical leadership team, or speaking to existing clients for references, we’re happy to facilitate.

Several of our contracts have run continuously for over fifteen years. Our overall client retention rate is 96%. Organisations stay because the clinical quality is consistent, the commercial relationship is transparent, and the service adapts to their evolving needs.

No. Clinicians are directly employed by MCL Medics and works within our governance framework. This is a deliberate decision that ensures consistent quality across every contract and location.